When: 8am–10am, Wednesday 21 March 2018
Where: Royal Automobile Club, Pall Mall, London SW1
Aimed at: Senior leaders – Director level or above
In a fiercely competitive marketplace, organisations that fail on user experience – whether for external customers or internal staff – fall behind.
‘User experience’ is used here as a shorthand for the range of legacy system interfaces, internal processes and customer-facing applications that are involved in fulfilling your customers’ needs.
It is vital for organisations to improve these end-to-end, and as this Breakfast Briefing will explain, digital transformation can have a decisive impact.
Digital transformation is not about technological silver bullets – it’s about taking a holistic view of user experience, harnessing business intelligence, identifying improvements and implementing right-fit technological solutions.
In this briefing, Gary Barnett, Head of Enterprise Advisory at GlobalData Public Sector, will offer rich insights on the impact of digital transformation in conferring competitive advantage and reshaping the marketplace.
Rob Smith, Managing Director of IndigoBlue, will provide a short overview of Mastek and IndigoBlue’s proven approach to digital transformation which yields a 95% success rate, with illuminating case studies from organisations like Dixons Carphone and Together.
You will be served a hearty breakfast and there will be ample opportunity for networking. We hope you can join us.
To request an invitation, please register your interest on Eventbrite.
Dress code: Smart Casual
Men: Jacket (suit, blazer or sports jacket), fully button-fronted collared shirt tucked in with tailored trousers, corduroys, chinos or moleskins. No tie required.
Women: Smart attire (dress, tailored trousers or skirt with a smart top or shirt), business attire.