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Case Study Merlin - Strategic Review and Procurement Support

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Merlin

Merlin (Medical Emergency Relief International) provides support, management, logistics and infrastructure services to deliver health services in remote geographical areas at times of crisis. Working in 20 countries (including Afghanistan, Haiti and Somalia) they have significant geographic challenges when delivering remote IT services and providing appropriate centralised management control and support.

IndigoBlue has recently completed a review of Merlin’s operations in order to develop an IT strategy that will enable Merlin to achieve its business objectives. The strategy provides a 5-year plan that balances business imperatives against investment requirements and ensures the incremental benefit can be achieved throughout.

Central to this strategy is the implementation of a new, integrated finance and ERP system that will consolidate currently disparate data sets in order to provide accurate financial reporting and benchmarking across territories.

Since providing the report, IndigoBlue has supported Merlin in implementing elements of the strategy, including procurement assistance for an IT support partner.

CASE STUDIES

IndigoBlue offered a very cost effective solution and delivered on-time and to budget.
I have never known a project to develop at such a startling rate.
IndigoBlue offered coaching and mentoring to help us realise our objectives.
IndigoBlue not only understood what we were trying to do, but seemed to get our culture.
IndigoBlue helped us understand where real value would be derived and how to deliver.
IndigoBlue helped deliver this important web project at a pace we found hard to believe.
IndigoBlue's information needs review and plan helped us deliver excellent service.
IndigoBlue's external view of the programme allied to the Agile approach proved invaluable.

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