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Case Study BrightHouse - Programme Management in the Retail Industry

IndigoBlue wins Agile Consultancy of the Year

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BrightHouse

Caversham Finance (BrightHouse)

IndigoBlue is currently engaged by Caversham Finance to manage the integration of a new retail point of sale system at BrightHouse with the existing centralised finance and distribution systems. BrightHouse currently operates over 180 nationwide retail outlets into which the point of sale system will be deployed. IndigoBlue is also managing this deployment.

One major challenge in this work is the reconciliation of disparate datasets for CRM activity and fraud prevention. BrightHouse currently has a number of disparate customer datasets that are to be merged.

CASE STUDIES

IndigoBlue offered a very cost effective solution and delivered on-time and to budget.
I have never known a project to develop at such a startling rate.
IndigoBlue offered coaching and mentoring to help us realise our objectives.
IndigoBlue not only understood what we were trying to do, but seemed to get our culture.
IndigoBlue helped us understand where real value would be derived and how to deliver.
IndigoBlue helped deliver this important web project at a pace we found hard to believe.
IndigoBlue's information needs review and plan helped us deliver excellent service.
IndigoBlue's external view of the programme allied to the Agile approach proved invaluable.

WHAT WE'RE SAYING

24
MAY
A General view of planning

I get asked the question ‘who is your favourite 19th century Prussian Field Marshal’ quite a lot, as I suspect you do as well. There are of course several great contenders for this title, but my vote has to go Helmuth Von Moltke the Elder. Why? Because of his contribution to the concept of dynamic planning! Trying to convince people that planning is a continuous and never ending process and not something that’s completed at the start of a project is a constant challenge for me and I will grab any support I can get.

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