IndigoBlue’s insight and expertise provided the vision and strategy we required."
IndigoBlue helped us deliver value from IT to help deliver our business strategy."
IndigoBlue's information needs review and plan helped us deliver excellent service.”

Progressive organisations within the not for profit sector have undergone remarkable change during the last decade. They have embraced the online world to provide innovative tools to improve customer service, personalise engagement and become truly customer-centric.

This innovation is set against a challenging background. Recessionary pressures have forced organisations to re-think product and service offerings to drive revenues and provide greater transparency of the value membership and donations. Additionally, the existing core technology platforms used to deliver the business are dated and obsolescent. Those organisations that have not yet changed or upgraded their membership or donor systems will be forced to consider this within the next few years. Technology can provide a catalyst for positive business change.
IndigoBlue has been at the heart of this change, we have worked with over 30 organisations since 2002. We work with our customers to develop technology-based change strategies, which protect existing investment, and design incremental, low risk change programmes, which we then help to successfully deliver.
The results have been remarkable, transforming organisations with manual back-office processes to e-businesses that efficiently and securely transact online, whilst improving customer service and quality of offering.

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Further to my previous post "Mobile web, mobile apps and mobile commerce", web usability expert Jakob Nielsen predicts today that mobile web will become preferred over apps in the long term.