Which websites would you say are a delight? For many it's Amazon, Google or the BBC. How important is it for your website to evoke this reaction?
Using "Click Here" for hyperlink text is bad practice for usability and SEO. This post explains why and provides best practice advice for better hyperlink text.
Reviewing a company's website is part of our strategic IT reviews more often than not. We normally look at whether the website is delivering all it could for the business strategy, whether the right connectivity to other business systems is in place and whether an appropriate CMS is being used. We also look at the structure of the website, the SEO and usability, and that is where we often encounter "Click Here" used as link text.
I've never been a fan of using stock images on websites. It can be tempting to go for visual impact with a bold photo, but Jakob Nielsen's article on photos as web contents gives results from eyetracking studies.
Research shows that web users pass straight over stock images they see as having little relevance to the page but will spend a disproportionately high amount of time looking at images that are related to the contents
A picture is worth a thousand words ... but only if it illuminates the words!
SharePoint is a popular choice for Intranets, and with the release of SharePoint 2010, is likely to become even more popular.
There have, however (in common with other areas of IT), been some expensive failures.
With this in mind, there is some useful advice in Jacob Nielsen's latest article "Does SharePoint Destroy Intranet Design?", particularly the need to carefully consider the needs of the target audience.
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Charities wishing to increase online donations will find website usability guru Jakob Nielsen's article on Donation Usability very useful and informative.
The key points are:
A full report with detailed guidelines is also available for download for $99. Other reports of theirs I've read have been good value.