Tag Charity

Where are the savings that IT can make for non-for-profit organisations? 

This question has been prompted firstly by the recent Government Charity Report and secondly by a meeting we had recently with a consultant on behalf of a cross-sector organisation promoting the UK's digitally capability (which quotes NCVO identifying ICT as the biggest skill-gap in the charity sector).

IRIS NFP Solutions 2012 Roadshow - Digital & IT Trends for 2012 in the Membership Sector

Overview

IndigoBlue's Managing Director Rob Smith is presenting the opening sesson at Iris's NFP Solutions 2012 Roadshow.

Based on current work reviewing the IT strategies for the membership market, Rob will provide an insight into trends that organisations could or should be considering for adoption.

Rob will identify the key digital and IT trends that are most important to membership organisations. He will then draw out how these trends, together with the organisation's business strategy, input into the IT strategy to provide a roadmap for the organisation's IT and improve support for the business strategy.

Rob's presentation will focus on the revolution that is affecting the NFP sector and how forward looking organisations can embrace change and transform their operation; to grow revenues and significantly improve stakeholder engagement and service. He will look at 5 key areas: understanding customers; productisation; the future of the web; cloud computing and collaboration.

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Less is more – how to improve services with fewer resources

Overview

Not-for-profit organisations are facing ever greater pressure on resources, whilst being required to deliver improved services. Funding shortfalls, government cuts and membership pressures are leading to reduction in staff numbers and lack of investment. Existing inefficient process and organisational structures inhibit improvement, but the fear of change can prevent any changes from happening. At the same time, demand grows for a greatly increased role for the third sector in society.

How can you meet these demands? How can process improvement, new technology and the web enable your organisation to offer improved services with fewer resources?

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Providing information to the public is one of the main "charitable objectives" of many charities, particularly medical-related charities. So it was interesting to see the recent announcement by Cancer Research UK of an initiative to tidy up some of the key pages on cancer on Wikipedia.

The challenge is that for typical cancer related searches, Wikipedia comes second, whilst Cancer Research comes around eighth. Wikipedia gets many more visits as a result of the higher search result ranking (3.5m per month over its 1,500 cancer-related pages), but Wikipedia articles are not necessarily accurate or well written.